A. Raptor Rickshaw Assembling Instruction

Raptor Rickshaw is disassembled to delivery. Learn more assembling instruction at HERE.

Which knobs are used for wheels mounting? 

Raptor Rickshaw uses Knobs Grips M10 x 15mm for wheels (Caster Wheels/Main Wheels/Fat Wheels) mounting. Learn more https://amzn.to/3mzdUce

B. Raptor Rickshaw FAQ

1. Is the small wheel (the castle wheel) of the Raptor Rickshaw pneumatic? 

Yes, the castle wheel is pneumatic. And the main wheels and fat wheels are the pneumatic also. 

2. Can we change the ground clearance of Raptor Rickshaw?

Raptor Rickshaw supports ground clearance with low mode at 9cm and high mode at 14cm.  Updated from Rickshaw 3, users need 2-inch spacer to work in low mode.

Raptor Rickshaw Ground Clearance

3. How about the castle wheel operation when changing the ground clearance?

Caster wheel has installed a spacer (yellow part) which levels for cheese plate in “low mode”, when changing to “high mode”, the spacer will be uninstalled, and cheese plate leveled.

Raptor Rickshaw 3 with various accessories supported

4. Are there holes support you can to rise or get lower the wheels and that you can move the wheel support forward or backwards as needed?

Yes, you can move wheel support forward or backward if needed. Holes M10, distance 40mm.

5. Does the Raptor Rickshaw come with travel case?

The Raptor Rickshaw does not come with Travel Case. However, you can purchase it separately.

*Please note that Raptor Rickshaw case is oversize package. The shipping cost would be high. 

Raptor Rickshaw Case FAQ

C. Raptor Rickshaw Accessories

1. Which accessories are supported for Raptor Rickshaw?

Custom Easy provide various accessories for Raptor Rickshaw. 

Raptor Rickshaw 3 with various accessories supported

3. What size of wheels used for Raptor Rickshaw?

Raptor Rickshaw uses main wheels, caster wheels, fat wheels. 

  • Main Wheel (Spoke Wheel) diameter: 21 inches/ 54cm
  • Fat Wheel (Optional accessories) diameter: 18 inches/ 45cm
  • Caster Wheel: 10 inches/ 25.4cm

4. How can I mount steadicam with Raptor Rickshaw?

You will need the Arm Mounting Kit and hardmount with 48-51mm back mount. 

Steadihan, Raptor Rickshaw, Steadicam Rickshaw

D. Raptor Rickshaw Shipment

1. When will I receive Raptor Rickshaw if I order now?

If it is available, we can ship within 1 – 2 working days after payment is confirmed. Please check the lead-time at store link or email us at contact@customeasy.org for to update the current stock.

2. How much chargeable weight of Raptor Rickshaw?

Here is the chargeable weight of Raptor Rickshaw and accessories for your reference: 

With package includes travel case

  • Rickshaw + Travel Case: 117 x 75 x 71 cm with total weights: 88kgs
  • Rickshaw Fat Wheels: 50 x 50 x 48 cm with total weights: 19kgs

Without travel case, Raptor Rickshaw with its accessories 

3. Where does the product ship?

Products are made and delivered from Ho Chi Minh City of Vietnam.