Raptor XY FAQ

1. When do I use Raptor XY Vibration Isolator or Raptor ISO Dampener?

Please see the following image

Custom Easy product working axes

Raptor XY Vibration Isolator usually use with dolly, car-rigs, shock absorber arm, tripod…

Raptor ISO Dampener usually use with crane, boom, shock absorber…

2. How much maximum payload of Raptor XY? 

Maximum payload of Raptor XY is 85kgs/189lbs.

3. How to adjust the Raptor XY?

You can find the best configuration for your system via adjusting the hydraulic dampers from soft to hard and handy drag and lock knobs on the standard springs.

Raptor XY Vibration Isolator delivery

1. What’s in the box?

Raptor XY Vibration Isolator includes:

  • 1 x Raptor XY Vibration Isolator
  • 1x Mitchell Wrench
  • 1x Travel Case

2. When will I receive Raptor XY Vibration Isolator if I order now?

If it is available, we can ship within 1 working day after payment is confirmed. Please check the lead-time at store link or email us at contact@customeasy.org for to update the current stock.

3. How much chargeable weight of Raptor XY Vibration Isolator?

Raptor XY Vibration Isolator has 15.5kgs chargeable weight.

4. Where does the product ship?

Products are made and delivered from Ho Chi Minh City of Vietnam.